Shipping policy

At Sun Saree, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.

Order Processing Time

• All orders are processed within 48-72 hours (excluding weekends and holidays).
• Once shipped, delivery times depend on the selected shipping method.

Shipping Methods & Costs

We offer the following shipping options within the United States:

• Standard Shipping (3-5 business days) 
• Expedited Shipping (2-3 business days)
• Shipping costs are calculated at checkout based on your location and order size.

Free In-Store Pickup

Customers can choose free in-store pickup at our location:
📍 107-20 Van Wyck Expy, S Richmond Hill, NY 11419

• Orders will be ready for pickup within 48-72 hours after purchase.
• You will receive a notification when your order is ready for pickup.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package using the provided link.

Shipping Restrictions

• We currently ship only within the United States.
• We do not ship to P.O. Boxes or APO/FPO addresses.

Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages. If your package is marked as "delivered" but you have not received it, please contact the shipping carrier directly.
• If your order arrives damaged, please contact us within 48 hours of delivery with photos, and we will assist you in filing a claim with the carrier.

If you have any questions regarding shipping, feel free to reach out to us at sunsareenyc@gmail.com