Frequently Asked Questions

What is Sunsaree.Store?

Sunsaree.Store is an online boutique specializing in beautifully tailored Indian ethnic wear. We offer customizable outfits to ensure the perfect fit for every customer.

Do you have a physical store?

Yes! We have a physical store where you can browse our bridal collection in person, as well as get sewing & alterations done. Our online store is an extension of our in-store inventory, allowing you to shop conveniently from home. We also use our in-person store as a pick-up location.

Do you offer shipping? What about on products only marked for pick-up?

Yes! We ship throughout US. Orders are delivered straight to your doorstep in your measurements. Some items are only marked for pick-up. Those items tend to be either too big or too heavy for our typical shipping methods. If you're interested in having an item that's marked for pick-up shipped, please contact us.

Can I pick up my order instead?

Absolutely! You can pick up from our Queens location. At checkout, select the in-store pickup option, and we’ll notify you with your pickup details when your order is ready. (Typically ready in 24-48 hours) Custom-made orders may take additional time depending on the complexity of the design.

How long does shipping take?

Do you provide custom outfits?

Yes! In addition to tailoring ready-made pieces to your measurements, we can create fully custom designs, coordinating outfits, or matching attire for special occasions. Contact us to discuss your vision! 😊

What if I don’t know my measurements?

No worries! You can visit our store to get measured, or check out our Measurement Guide on the website for step-by-step instructions.

What if my outfit doesn’t fit correctly?

If you provided accurate measurements and still experience fitting issues, we offer minor adjustments at no extra charge. Contact our team to discuss alteration options.

Do you accept returns or exchanges?

Will there be more products added online?

Yes! We are continuously updating our website with new inventory. Check back every Monday for fresh arrivals.